Service area

PC and laptop repair for the Passau district and Lower Bavaria

My workshop is in Kößlarn. For customers in the Passau district and Lower Bavaria, we personally arrange drop-off, possible collection or shipping. I also accept devices shipped from Germany, Austria and Switzerland by arrangement.

Tell me your location, device and problem – I will explain the appropriate process.

Workshop in Kößlarn – drop-off by appointment

Repairs take place at my workshop at Waldstraße 11, 94149 Kößlarn. Please make an appointment before travelling. The locations listed below are service areas, not additional workshop locations.

Collection by arrangement

Any collection is agreed in advance. It is free within 5 km of Kößlarn. Travel charges: 5–15 km €10; 15–20 km €15; over 20 km €1/km. We agree the route and charges before collection.

Locations in the service area

Choose your location for information on repairs and handover. The workshop is in Kößlarn. You can enquire about a repair even if your location is not listed.

Repairs by shipping within Germany

Contact me before shipping. You receive an RMA number and packaging instructions. After diagnosis, I discuss the repair scope and cost with you; repairs begin after your approval. Diagnosis is free when followed by a repair. Without a repair, the fee is €25 at the workshop or €50 including return shipping.

Devices from Austria and Switzerland

Shipping from Austria or Switzerland is possible by prior arrangement. We agree packaging, shipping costs and return delivery in advance; for shipments from Switzerland, we also agree the necessary shipping documents. Please send your device only once these details are settled.

🗺️ Collection & shipping

  • Collection within 5 km of Kößlarn free
  • Travel 5–15 km: 10 € · 15–20 km: 15 € · over 20 km: 1 €/km
  • Shipping from Germany, Austria and Switzerland by prior arrangement
  • RMA number by phone arrangement

Service area questions

Do you have a workshop in every listed location?
No. My workshop is in Kößlarn. Location pages describe repair options for customers from each area.

How do I arrange collection?
Tell me your location, device and problem. We establish whether collection is possible and agree the route, cost and appointment in advance.

Can I send a device from Austria or Switzerland?
Yes, by prior arrangement. We agree packaging, shipping costs and return delivery; for shipments from Switzerland, also the necessary shipping documents.

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Tue–Fri 18:00–20:00 · Sat 10:00–16:00 · Sun+Mon closed (by appointment)

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